Sandy was incredibly personal and responsive to every inquiry about our cruise to Cuba, and she anticipated needs by sending informative emails about items that we should consider (down to details like where to park before our cruise). She had lots of personal touches, including a goodie bag with language and travel books for our trip! We had a very smooth booking process, and when we had a small issue with the cruise line, she helped contact the cruise line to get it resolved. Sandy removes any anxiety about the trip and the booking process to make the overall trip enjoyable from the start!
Kathy
PEACHTREE CITY, GA
While I didn't work directly with Lou in the planning stages, we traveled with Lou on our trip. Lou is very friendly and helpful to everyone he meets. Sandy and Lou made a fabulous travel agent team. Can't wait to plan our next adventure!
Patrice
Severn, Maryland
Lou was incredibly helpful during all aspects of the vacation from planning to execution. Even sending special reminders the day of boarding. One example: I used points for a hotel stay prior to our cruise and Lou reached out proactively to ensure we had parking there for our entire cruise as well. The little things like that are important and can be missed when planning your first Disney Cruise like we did. Lou was so helpful, I booked another vacation with him for April, this time to a resort in the Caribbean. Thanks Lou!
Mike
GA